Privacy policy

Collection of personal information

When you visit our website, we may collect certain personal information that you voluntarily provide, such as your name, email address, postal address and telephone number. We may also collect information automatically, such as your device's IP address, the type of browser you use, the pages you visit and the time you spend on our website.

Use of personal information

The personal information we collect is used for the following purposes:

• Providing and improving our services: we use the information to answer your enquiries, process your requests and provide a better service overall.
• Communications: we may use your email address or telephone number to send you relevant information about our products, promotions or website updates. If at any time you wish to stop receiving these communications, you can opt out by following the unsubscribe instructions provided in the messages.
• Legal compliance: we may use or disclose your personal information when necessary to comply with applicable laws, government regulations or legal requests, or to protect our legal rights or the rights, property or safety of our users or others.

Disclosure of personal information to third parties

We do not sell, trade or otherwise transfer your personal information to third parties without your consent, except in the following cases:

• Service providers: we may share your information with external service providers that perform services on our behalf, such as payment processing, sending emails or website analytics. These providers have limited access to your personal information and may only use it to perform these services on our behalf.
• Technology providers and international transfers: this website is developed and/or hosted using external technology providers necessary for its operation, maintenance, security and management of contact forms. Some of these providers may be located outside the European Economic Area or process data from countries that do not offer the same level of protection as European regulations. In these cases, SINEUHOLIDAYS will adopt the safeguards legally provided for by data protection regulations, such as adequacy decisions, standard contractual clauses approved by the European Commission or other valid mechanisms under the GDPR. The data processed through the contact form is limited to the information needed to handle the enquiry received, such as name, email, telephone and message content.
• Legal compliance and protection of rights: we may disclose personal information when we believe in good faith that disclosure is necessary to comply with the law, protect our legal rights or investigate fraudulent or suspicious activity.

Protection of personal information

We implement reasonable security measures to protect the personal information we collect. However, please note that no data transmission over the Internet or storage system can guarantee absolute security. We therefore cannot guarantee the absolute security of your personal information, and any data transmission is made at your own risk.

Your rights and choices

You have the right to access, correct, update or delete the personal information you have provided to us. You may also exercise your right to object to or restrict certain uses of your personal information. If you wish to exercise any of these rights, please contact us using the contact details provided at the end of this policy.

Changes to this privacy policy

We reserve the right to update or modify this Privacy Policy at any time and without prior notice. We recommend that you review this Privacy Policy periodically to stay informed about how we protect and use your personal information.

Contact

If you have any question, concern or request relating to this Privacy Policy or the handling of your personal information, please contact us using the following details: